FAQ:

How can I ask questions and report problems?

For questions and problem reporting please write a mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will take care of your request as soon as possible.

It is also possible to send a mail directly within Rhino, using the "About" entry in the pulldown menu of the plug-in. This mail automatically contains your system specifications, making it easier to handle your problem report.

Is it possible to test VSR plug-ins for free?

Yes, every plug-in contains a test license, valid for 3 weeks after installation.
Even if you shouldn't have bought one of our products yet, we appreciate any kind of feedback or reports of problems that occur!
 

Will VSR plug-ins work with Rhino 5.0?

Yes, all our plug-ins are Rhino 5.0 compatible. 64bit versions are available for registered Users in the download section. Please be aware that you must be logged in to see the 64bit versions.

License upgrades to Rhino 5.0 for existing releases (Shape Modeling 1.0.1, Shape Analysis 2.0 and Realtime Renderer 3.0.2) are for free.

Please be aware that as long as Rhino 5.0 is still in its test phase, problems can occur more often.

How do I get a license, and how can I activate it?

This is described in detail on the page VSR License Activation.

Do I have to buy each version version of the plug-in again?

With buying one of our plug-ins you can use that version as long as you like. Of course service releases for that version, containing bug fixes and small enhancements, are for free.
Should you decide to buy a newer version of that plug-in you will get it for a fraction of the original price.
In addition to that, your feedback will affect our further developments to assure the highest possible benefit of that plug-in for you.